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SHS > Products > Cloud > Services & GDPR

Services & GDPR associated to Cloud

Via a system integrator or installer several smart additional services can be coupled to the Cloud solution. The range of additional services is depending on what the system integrator/installer can offer.

A Personal Data Processing Agreement shall be set up with SystemHouse solutions on request from- and on the responsibility of the system integrator. Below you can find more information of additional services.

As system integrator it is imperative that you understand what is applicable as to GDPR for the persons that are registered in the software.

cloud

Additional services - system administration

  • Monitoring of Integra Software
  • Review of event log
  • Review of operator log
  • Review of security guard report log
  • Review of system reports
  • Supervision and testing of back-up functionality for databases
  • Orchestrating and tuning of administrative access rights
  • System support, telephone support
  • Improvement proposals and actionsr
  • kort

    Additional services – access credential administration

    • Ordering of new access credentials
    • Activation of access credentials
    • Blocking of access credentials
    • Removing access credentials
    • Access credential ordering portal available 24/7
    • Access credential blocking portal available 24/7

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